Privacy Policy
This privacy policy explains how Silenus Média SAS ("Silenus", "we", "us") collects, uses, stores and protects personal data when you visit silenusnet.com. We are established at 49 Rue de la Division Leclerc, 50300 Avranches, France, and operate under French law and the General Data Protection Regulation (GDPR).
1. Data controller
The data controller for personal data processed through this website is Silenus Média SAS, 49 Rue de la Division Leclerc, 50300 Avranches, France. You can reach us by telephone at +33983976437 or through the contact form at talk-to-us.html.
2. What data we collect and why
Contact form submissions
When you submit the contact form on our Talk to Us page, we receive the name, email address and message content you provide. We use this information solely to respond to your enquiry. The legal basis is our legitimate interest in communicating with people who contact us (Article 6(1)(f) GDPR). We do not store form submissions in a database; they are delivered by email to our editorial address and retained in that mailbox for up to 24 months.
Newsletter subscriptions
If you subscribe to email updates via the subscription form on this site, we store your email address for the purpose of sending you new articles and editorial updates. The legal basis is your consent (Article 6(1)(a) GDPR). You may withdraw consent at any time by clicking the unsubscribe link in any email we send, or by contacting us directly. We use a third-party email delivery service to send newsletters; that service processes your email address on our behalf under a data processing agreement.
Analytics
We may use analytics tools to understand how visitors navigate this site — which pages are read, how long sessions last, and where visitors arrive from. Where such tools set cookies, this is described in our Cookie Policy. Analytics data is aggregated and does not identify individual visitors. If you decline non-essential cookies via our cookie banner, analytics tracking is not applied.
Server logs
Our hosting provider retains standard server access logs that include IP addresses, request timestamps and browser user-agent strings. These logs are used for security monitoring and are typically retained for 30 days. We do not actively process these logs to identify individual users.
3. Cookies
We use cookies. A full description of the cookies we set, their purposes and your choices is available in our Cookie Policy. You can manage your cookie preferences at any time through the banner that appears on your first visit.
4. Data sharing
We do not sell personal data. We do not share personal data with third parties for advertising purposes. We may share data with:
- Email delivery providers — to send newsletter emails on our behalf, under a data processing agreement
- Hosting providers — server infrastructure providers who process access logs
- Analytics providers — only if you have accepted analytics cookies
- Competent authorities — if required by applicable law or court order
5. International transfers
Some of our service providers are located outside the European Economic Area. Where personal data is transferred to countries that do not provide an equivalent level of data protection, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.
6. Data retention
We retain personal data only as long as necessary for the purposes described in this policy or as required by law. Contact form correspondence is retained for up to 24 months. Newsletter subscriber email addresses are retained until you unsubscribe. Analytics data is retained in aggregated form and does not contain identifying information after session processing.
7. Your rights
Under GDPR, you have the following rights regarding your personal data:
- Right of access — you may request a copy of the personal data we hold about you
- Right to rectification — you may ask us to correct inaccurate data
- Right to erasure — you may ask us to delete your data in certain circumstances
- Right to restriction — you may ask us to restrict processing in certain circumstances
- Right to data portability — you may request your data in a structured, machine-readable format
- Right to object — you may object to processing based on legitimate interests
- Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing
To exercise any of these rights, contact us through the form at talk-to-us.html or by telephone at +33983976437. We will respond within one month.
8. Right to lodge a complaint
If you believe we are handling your personal data unlawfully, you have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL), the French data protection supervisory authority, at www.cnil.fr.
9. Children
This site is not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has submitted personal data to us, please contact us and we will delete it promptly.
10. Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices or in applicable law. The date at the top of this page indicates when the policy was last revised. Continued use of the site after an update constitutes acceptance of the revised policy.